What this guy did was definatly deserving of what he got. However... i find a little truth in it. You can cuss a bit without insulting someone you know..like "Wtf where the hell is my boots" or "leveling in stv is a bitch." i've never been banned, but i was having quite a  bit of trouble in stv, horde were ganking the hell out of me. i said "leveling in stv is a bitch" in general chat, someone reported me. Put a filter on please.. my god. But if someone is competing with you over prismatics and you cuss him out for it, i hope you get banned, if you cuss someone out for not healing you in a bg, i hope you get banned. Seriously man if you want to stop getting banned you should stop talking shit about people.