A worthwhile topic Macdog.
It is an unfortunate reality that, in every grouping of humans, there are some who act poorly. History proves this on every stage, in every era. It shouldnt be so, but it is.
Remembering this fact can help insulate us from these acts... to a degree.
However, the positive thing we can take from this is to reinforce good manners and courtesy in our OWN behaviour.

/Metraton gives a quiet nod of approval to the underrated philosophical view presented by Madrushian.